Problem Spotter

Can you hear me now? Oh No, RUTRO!

Please use this form for reception issues ONLY!!!!

Please let our tech team know if something is wrong with your local Smile FM station by completing the form below. The sooner we know, the faster we can get help on the way.


What do you listen to?		88.1 Lansing
		88.1 Lapeer
		88.1 Monroe
		88.3 Mid Michigan (Bay City, Midland, Gladwin)
		88.3 Marquette
		88.7 Benton Harbor
		89.3 Petoskey, Gaylord, Traverse City
		89.7 Burton, Flint
		89.7 Harrisville, Alpena
		90.9 Belding, Grand Rapids
		91.3 Good Hart / Petoskey
		91.5 Soo
		103.7 Harbor Beach, Bad Axe
		104.9 Cadillac
		Streaming
		What kind of problem is the station having?? Please be as specific as possible!

		Off the air - I can only hear static
		Weak signal - Not coming in as good as it usually does
		Hiccups - audio cutting in and out
		Distortion - I can hear the station but the audio sounds distorted and funny
		Something Missing - No local weather, long silence on the air
		Dj's problems

		Other - Please describe below
Comments:

		What Time did you first notice the problem?
		Have you noticed any severe weather or power outages in your area?

Name:
Address:
City:
State:
Zip:
Phone:
E-Mail:

Thanks for becoming a Smile FM Problem Spotter. With 17 stations all around the State, it's hard to keep everything running perfectly. We do electronically monitor all of our stations, however if we have a power surge or power line failure it may damage our alerting equipment. You, our listeners play an important role in keeping everything running smoothly.

If it is during regular business hours, you can also phone us at 888-887-7139 after you fill out the form. If it is a serious emergency, please phone us at our emergency tech line 24/7 at 888-887-7139 ext 6. Off the Air Emergencies ONLY PLEASE!

If it turns out that the problem is not on our end, our tech team may be able to help you solve your issue. Be sure to see their suggestions for improving your reception!

Website Design by Feyer Marketing